Betwinner customer care number, email and WhatsApp: the official contacts
The contacts Betwinner lists on its own pages, linked at the bottom so you can check them.
What is the Betwinner customer care number?
Betwinner's page gives no opening hours for the phone line.
What is the Betwinner customer care email?
Does Betwinner have a WhatsApp number?
Betwinner's contacts page lists phone, email and its X, Facebook, Instagram and Telegram accounts, and no WhatsApp number.
Also on Betwinner's page
- Security department (blocked accounts): security@betwinner.ng. Complaints and self-exclusion: complaints@betwinner.ng. Finances: accounting@betwinner.ng.
- Betwinner's rules give 10 days to complain, from when you knew about the problem.
Before you contact Betwinner about a withdrawal
These are Betwinner's own rules on withdrawals. Check them before you write: when one of them applies, it is the answer support will give.
- How long it takes: Up to 7 business days, depending on the method.
- On 20 October 2026 the payments page for Nigeria listed only cryptocurrencies, AirTM and Bidget Pay for withdrawals: no bank transfer, OPay or PalmPay.
- Your bets must add up to at least your deposits, at odds of 1.1 or more.
- Only to the same payment details you deposited with, split in proportion if you used several.
What people bring to Betwinner support
Each links to Betwinner's own rule on it and what to do:
- How do I withdraw from Betwinner in Nigeria?
- Betwinner rejected my withdrawal
- How long does a Betwinner withdrawal take?
- Betwinner is verifying my account
- My Betwinner account is blocked
- Betwinner will not pay. How do I complain?
How to tell a fake Betwinner agent
Betwinner lists one phone number and one email address, info@betwinner.ng. A number or address that is not on this page is not one Betwinner gives, whoever posts it. The other signs are the same at every bookmaker: how to spot a fake agent, and what to have ready before you call.