1xBet customer care number, email and WhatsApp: the official contacts
The contacts 1xBet lists on its own pages, linked at the bottom so you can check them.
What is the 1xBet customer care number?
1xBet's page gives no opening hours for the phone line.
What is the 1xBet customer care email?
Live chat, Telegram and social accounts
- Telegram support: 1xBet Official Support
- Telegram channel: t.me/Official1xBet_Nigeria
Does 1xBet have a WhatsApp number?
1xBet's contact page links a WhatsApp channel, 1xbet.nigeria.official. A WhatsApp channel only broadcasts: you cannot message it, so it is not a support line. The page lists no WhatsApp number.
Also on 1xBet's page
- Blocked account: 1xBet's security department, security-en@1xbet-team.com.
Before you contact 1xBet about a withdrawal
These are 1xBet's own rules on withdrawals. Check them before you write: when one of them applies, it is the answer support will give.
- How long it takes: 1xBet gives no time for a withdrawal, so ask support for one in writing.
- Your bets must add up to at least your deposits, at odds of 1.1 or more.
- Only to the same payment details you deposited with, split in proportion if you used several.
- 1xBet can lower the maximum stake or odds for an individual player without giving a reason.
What people bring to 1xBet support
Each links to 1xBet's own rule on it and what to do:
- 1xBet rejected my withdrawal
- My 1xBet withdrawal was “declined by operator” or denied
- 1xBet shows a payment processing error when I withdraw
- Why can I not withdraw to OPay on 1xBet?
- 1xBet is verifying my account before paying
- 1xBet approved my withdrawal, but the money has not arrived
- How do I check or cancel a 1xBet withdrawal request?
- What is an unsettled bet on 1xBet?
- My 1xBet deposit failed or was rejected by the operator
- 1xBet will not pay my withdrawal. How do I complain?
How to tell a fake 1xBet agent
1xBet lists one phone number and one email address, info-en@1xbet-team.com. A number or address that is not on this page is not one 1xBet gives, whoever posts it. The other signs are the same at every bookmaker: how to spot a fake agent, and what to have ready before you call.
More on 1xBet
- 1xBet review: the rules that decide whether you get paid
- 1xBet Nigeria registration: sign up, ID checks and the bonus rules
- 1xBet app: where to download it safely
- 1xBet withdrawal problems: rejected, declined by operator or not received
- How to load a booking code on 1xBet, and how to book one
- Legal betting sites in Nigeria: the full licensed list